Before
What wastes the team's time
- Jobs assigned twice, or clashing
- Customers are given no sensible ETA
- Trip fees and expenses go missing
- Delivery evidence is not tied to the job
Transport and chauffeur services
From the booking to the driver to the proof of delivery, in one line of work
Plan the work, assign the route, follow the status and capture e-POD, with GPS on only during the job and only with consent.
With one operating model
What the system has to deliver
- A clear job state
- Recipient details visible only to the job they belong to
- GPS sampling and a retention policy
- e-POD with its metadata
Shared foundation
Specialised, without turning the data into islands
The same workflow
Statuses and approvals mean the same thing in the storefront, the admin and the portal
The same permissions
Tenant, company, branch and assigned record are all checked on the server and in the database
The same evidence
Documents, photographs, payments and the audit trail all attach to the business record they belong to