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PDPA workflow

Personal data rights centre

Describes the workflow for data subject requests, without claiming this template covers every point of law.

A template that needs review Before this is published the tenant must name its data controller, set the effective date, and put in its real terms.
01

Making a request

Requests to access, export, correct, erase, object or withdraw consent each receive a random reference and a status you can follow.

02

Verifying identity

We ask only what is needed to keep data from being disclosed to the wrong person, and separate the approver where a request carries risk.

03

Deciding and replying

The reasoning, the timeframe, any exemptions applied and the evidence of what was done are all kept in the audit trail.